At https://www.dtftransferus.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We collect both personal and non-personal information, including but not limited to:

  • Full name, email address, phone number, and shipping/billing address
  • Order history and preferences
  • Device type, IP address, browser type, and operating system
  • Usage data through cookies and analytics tools (e.g., pages visited, time on site)

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve our website and shopping experience
  • Send order updates, newsletters, or marketing offers (opt-out available anytime)

3. How We Protect Your Information

We implement a range of industry-standard security measures to maintain the safety of your personal information. This includes:

  • SSL (Secure Socket Layer) encryption on checkout pages
  • Secure storage and firewall-protected servers
  • Restricted access to customer information internally

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Trusted third-party service providers who help operate our business (e.g., payment processors, shipping carriers)
  • Legal or governmental authorities if required by law

All third parties are obligated to keep your information confidential and secure.

5. Cookies and Tracking

We use cookies and similar tracking technologies to improve site functionality, analyze traffic, and personalize content. You may disable cookies through your browser settings, but this may affect your experience.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing any information.

7. Children’s Privacy

We do not knowingly collect information from anyone under the age of 16. If you are under 16, do not submit any personal data to us. If we discover data from a minor, it will be deleted promptly.

8. Your Rights (CCPA & GDPR)

If you are a resident of California or the European Union, you may have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent at any time

To make a request, please email us at dtftransferus@gmail.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, with an updated effective date. Your continued use of our site indicates acceptance of any revised terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: dtftransferus@gmail.com
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)

Have any questions?

Not sure how DTF printing works or how to press your design? Don’t worry—we’ve got answers for you!
🎨 General Questions
A: DTF (Direct to Film) is a method where designs are printed onto film, powdered, and heat-pressed onto garments. A: It supports full-color designs, works on cotton and polyester, and is ideal for small batches. A: Yes, with proper application, DTF prints are stretch-resistant and long-lasting even after multiple washes. A: Cotton, polyester, blends, nylon, and more—as long as they can withstand heat. A: We print custom designs that you upload. You can also choose from our template collection if available.
🖼️ Artwork & File Requirements
A: High-resolution PNG (300 DPI) with transparent background is best. We also accept SVG and PSD. A: You can, but for best results, remove the background or request our team to do it. A: Yes, your design should be at least 1000px on its shortest side for print clarity. A: We do a basic quality check. If there's an issue, we'll contact you before printing. A: Yes, we provide optional design editing services for a small fee.
🛍️ Ordering & Production
A: Orders are typically processed within 1–3 business days. A: Yes, expedited production and shipping are available at checkout. A: Definitely! Contact us for special pricing on bulk or reseller orders. A: Yes, we keep your designs on file for easy reorders (up to 60 days).
🔥 Heat Press Instructions
A: Recommended: 310°F (155°C), press for 10 seconds, instant peel (cold or hot). A: Most DTF transfers are cold peel—wait 15–20 seconds before removing the film. A: Wait at least 24 hours before washing to ensure strong adhesion. A: Medium to firm pressure ensures the best transfer result. A: Check your heat press temperature, pressure, and peel timing. Repressing may help.