Terms of Service

Welcome to www.dtftransferus.com. These terms of service (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our site.

1. Description of Services

We provide Direct-to-Film (DTF) transfers and custom printing services for application on fabrics and other compatible surfaces. We sell both printed transfers and custom t-shirt/apparel products based on user-uploaded designs.

2. Pricing and Payment

All prices are listed in U.S. Dollars (USD). We reserve the right to change pricing at any time without prior notice. Payment is required in full at the time of purchase. We accept major credit cards, PayPal, and other methods listed at checkout.

3. Shipping and Delivery

Orders are shipped via the method selected at checkout. Once your order has been shipped, delivery becomes the responsibility of the carrier (UPS, USPS, etc.). Please ensure your shipping address is accurate. We are not liable for delivery delays caused by carriers or incorrect addresses.

4. Returns and Refunds

We offer a 14-day return policy for eligible items. For more information, please refer to our Return Policy.

5. Uploading Files

  • You affirm that you own the rights to any image uploaded or have the proper license to use it for printing purposes.
  • Prints will be made as submitted. We do not adjust or modify uploaded designs. We are not responsible for pixelation, resolution issues, or color mismatch.
  • It is your responsibility to upload artwork that meets our Artwork Requirements.
  • We reserve the right to reject any file that contains offensive, illegal, or infringing content.

6. Production Times

DTF Transfers:

  • 1–10 images: 1–3 business days
  • 11–25 images: 3–5 business days
  • 26–40 images: 5–10 business days
  • 41+ images: 10–20 business days

Custom T-Shirts:

  • 1–5 shirts: 3–5 business days
  • 6–10 shirts: 5–7 business days
  • 11+ shirts: 1–2 weeks

7. Shipping Times

  • Standard Shipping: 3–5 business days
  • Express Shipping: 2–3 business days
  • Overnight Air: 1 business day

Shipping time begins after your order has been processed and handed to the carrier. Tracking numbers are provided for all shipments.

8. Intellectual Property

All content on this website, including logos, product designs, and materials, are property of www.dtftransferus.com and protected under U.S. copyright and trademark law. Reproduction or unauthorized use is strictly prohibited.

9. Limitation of Liability

We shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services. This includes but is not limited to loss of profits, data, or reputation.

10. Indemnification

You agree to indemnify, defend, and hold harmless www.dtftransferus.com, its owners, agents, and employees from any third-party claims or liabilities related to your use of our services or violation of these Terms.

11. Governing Law

These Terms shall be governed by the laws of the State of Louisiana. Any disputes shall be resolved in the courts located in East Baton Rouge Parish, Louisiana.

12. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page. Continued use of our website constitutes your acceptance of any modified Terms.

13. Acceptance

By checking the "I accept the terms of service" box at checkout, you confirm that you have read and agreed to these Terms and all associated policies.

14. Contact Us

If you have questions or concerns regarding these Terms, please contact us at dtftransferus@gmail.com.

Have any questions?

Not sure how DTF printing works or how to press your design? Don’t worry—we’ve got answers for you!
🎨 General Questions
A: DTF (Direct to Film) is a method where designs are printed onto film, powdered, and heat-pressed onto garments. A: It supports full-color designs, works on cotton and polyester, and is ideal for small batches. A: Yes, with proper application, DTF prints are stretch-resistant and long-lasting even after multiple washes. A: Cotton, polyester, blends, nylon, and more—as long as they can withstand heat. A: We print custom designs that you upload. You can also choose from our template collection if available.
🖼️ Artwork & File Requirements
A: High-resolution PNG (300 DPI) with transparent background is best. We also accept SVG and PSD. A: You can, but for best results, remove the background or request our team to do it. A: Yes, your design should be at least 1000px on its shortest side for print clarity. A: We do a basic quality check. If there's an issue, we'll contact you before printing. A: Yes, we provide optional design editing services for a small fee.
🛍️ Ordering & Production
A: Orders are typically processed within 1–3 business days. A: Yes, expedited production and shipping are available at checkout. A: Definitely! Contact us for special pricing on bulk or reseller orders. A: Yes, we keep your designs on file for easy reorders (up to 60 days).
🔥 Heat Press Instructions
A: Recommended: 310°F (155°C), press for 10 seconds, instant peel (cold or hot). A: Most DTF transfers are cold peel—wait 15–20 seconds before removing the film. A: Wait at least 24 hours before washing to ensure strong adhesion. A: Medium to firm pressure ensures the best transfer result. A: Check your heat press temperature, pressure, and peel timing. Repressing may help.